What to Know Before You Go
Are you ready to fly? Great! Here is how we will work to keep you safe (while having fun!)
- Please arrive no earlier than 20 minutes before your scheduled zipline.
- Please drink lots of water prior to going on the zipline. We do have a water station about halfway thru the course but ask that you do not bring water bottles.
- If you answer "Yes" to any of the questions, we ask that you call us to rebook your tour:
- Have you been in close contact with anyone diagnosed with COVID-19 in the last 14 days?
- Have you been asked to self-isolate and not attend work in the last 14 days?
- Do you have any of the following symptoms:
- Respiratory illness or difficulty breathing
- A fever of 38 degrees centigrade or higher
- A cough or sore throat
Here are some of more frequently asked questions:
At this time, our tour groups are a minimum of two guests and a maximum of ten guests of mixed pod groups.
A typical tour takes about 1.5 to 2 hours from the time you get harnessed up to the time you’re walking back to your vehicle in our spacious parking lot (be sure to check out our gift shop before you leave).
There’s no easy way to get off the tour once it starts. If you don’t feel comfortable standing on the first platform, it would be best to back out then.
We require you to wear closed-toe footwear. Other than that, we suggest you wear comfortable clothing and that you dress for current weather conditions. We provide all the necessary ziplining gear. You’ll be wearing a helmet, so you might want something to tie your hair back.
We don’t have an age restriction, it’s by weight. All participants must be between 50 and 265 pounds. This weight limit is STRICTLY ENFORCED and everyone is weighed before going on tour with all their clothes, jackets and shoes on. For participants under 19 years old, it is required to have a waiver signed by a parent or legal guardian prior to ziplining. If the parent or legal guardian isn’t going ziplining, the participant must bring a completed waiver when arriving to site.
Yes, but our bookings are on a first-come, first-served basis. At this time, we can run a zip tour with a minimum of two guests and a maximum of ten guests. To avoid disappointment, you should book at least a day in advance of your desired tour date. To make a booking, call us at 1-844-764-4484 or book online.
Yes, our cancellation policy is 24 hours in advance. Guests can reschedule for the next available date and time, or, where a full refund is required, a 10% surcharge will be applied.
There is a moderate 500m walk, with up and down hill sections between two of the ziplines. Other than that, you just get to get clipped in by a guide and let gravity take care of the rest.
Yes, we do! Make sure to bring a rain jacket if it's calling for rain. We may postpone or cancel if there is lightning or high winds.
Yes! We will be taking free photos of you at designated spots and will email the photos to the email you book the reservation with. The pictures are not while you are ziplining so if you want to take your own footage, we have GoPro's for rent. It goes on a helmet mount to record what you see! We also sell cell phone lanyards to hang your phone around your neck.
Closed-toed shoes, weather-appropriate clothing, and a smile! No water bottles to be taken out on tour, water is provided on the course - we do sell bottled water. No backpacks or fanny packs allowed while on the zipline either.
To save time at your arrival, please print and fill out the waiver below. For participants under 19 years old, it is required to have a waiver signed by a parent or legal guardian prior to ziplining. If the parent or legal guardian isn’t going ziplining, the participant must bring a completed waiver when arriving to site. Please read and ensure entire form is printed off (signatures at the bottom are a MUST).